This policy explains what personal information DecoBloom collects, why we use it, when we share it, and the choices available to you.
Thoughtful details, handled with care.DecoBloom
Our approach
A considered promise
Celebrations are personal. We believe the information behind every order deserves the same thoughtful care as the details you choose for the occasion.
DecoBloom is responsible for the personal information described in this policy when we determine how and why it is processed. Some service providers, including payment platforms, may process information under their own privacy terms.
01
Purposeful collection
We collect information that helps us provide, protect, personalize, and improve your experience.
02
Responsible use
We use personal information for clear business purposes and applicable legal obligations.
03
Meaningful choice
Where the law provides a privacy choice, we explain how you can exercise it.
01Scope and application
Where this policy applies
This Privacy Policy applies when you visit or interact with the DecoBloom website, place or manage an order, subscribe to marketing, communicate with us, participate in a promotion, or otherwise use a service that links to this policy.
It does not govern websites, applications, or services operated by third parties. If you follow a third-party link or use a third-party feature, that provider's privacy policy will govern its handling of your information.
02Information we collect
The details behind your experience
The personal information we collect depends on how you interact with DecoBloom. It may include information you provide directly, information collected automatically, and information received from service providers or business partners.
A
Identity and order details
Name, billing and shipping address, email address, phone number, account credentials, order history, returns, exchanges, and gift-related details you choose to provide.
B
Payment information
Payment method, transaction status, and limited billing details. Full payment credentials are generally processed by authorized payment providers rather than stored by DecoBloom.
C
Device and activity data
IP address, browser and device type, operating system, general location, referring pages, pages viewed, search activity, cart interactions, and cookie or similar identifiers.
D
Messages and preferences
Customer-service correspondence, reviews, survey responses, marketing preferences, saved selections, and other information you voluntarily send to us.
Sources of personal information
Directly from you when you check out, create an account, subscribe, submit a form, or communicate with us.
Automatically from your device through cookies, pixels, logs, and similar technologies when you browse or interact with the website.
From service providers that support payments, website hosting, fraud prevention, analytics, advertising, fulfillment, delivery, and customer care.
From partners or public sources where permitted by law, including marketing partners, social platforms, and information you make publicly available.
03How we use information
Why we use your information
We use personal information only where we have an appropriate purpose and, when required, a lawful basis such as performing a contract, complying with law, pursuing a legitimate business interest, or obtaining your consent.
Provide products and services: process payments, fulfill and deliver orders, manage returns or exchanges, maintain accounts, and send service notices.
Support you: respond to questions, investigate order issues, verify information, and maintain records of our communications.
Personalize and improve: remember preferences, understand website use, improve navigation, develop offerings, and tailor recommendations.
Protect the experience: prevent fraud, abuse, security incidents, unlawful activity, and violations of our terms.
Communicate and market: send product news, offers, reminders, or advertising where permitted, and honor your communication choices.
Meet legal obligations: maintain tax and transaction records, respond to lawful requests, enforce agreements, and establish or defend legal claims.
04How information is disclosed
Who helps us serve you
We may disclose personal information to carefully selected recipients for the purposes described below. We do not sell personal information for money.
Commerce and technology providers that host the website, maintain infrastructure, support checkout, store data, provide analytics, or help secure our services.
Payment, fulfillment, and delivery providers that process transactions, prepare orders, coordinate delivery, and manage related service requests.
Marketing and advertising providers that help measure campaigns, limit repeated advertising, or present relevant promotions, subject to available consent and opt-out rights.
Professional advisers such as auditors, insurers, accountants, legal counsel, and consultants where reasonably necessary.
Authorities or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, property, users, or the public.
Transaction participants in connection with a merger, financing, acquisition, restructuring, sale, or transfer of all or part of the business, subject to appropriate safeguards.
State privacy terminology
Some U.S. state laws define “sale,” “sharing,” or “targeted advertising” broadly. Certain disclosures of identifiers, device data, internet activity, and commercial information to advertising or analytics partners may fall within those definitions even when no money changes hands. Where applicable, you may opt out as described in Your rights.
05Cookies and tracking
Small tools, clear choices
We and our providers may use cookies, pixels, tags, local storage, software development kits, and similar technologies to operate the website, remember selections, understand performance, prevent fraud, and support advertising.
Essential technologies support functions such as security, checkout, cart memory, account access, and network management.
Preference technologies remember choices such as language, region, or display preferences.
Analytics technologies help us understand traffic, navigation, performance, and how features are used.
Advertising technologies may measure campaigns, build audiences, and support interest-based or targeted advertising where allowed.
You can manage cookies through available website controls and your browser settings. Blocking certain technologies may affect checkout, saved preferences, or other features. Where required by law, we recognize supported opt-out preference signals, such as Global Privacy Control, for the browser or device sending the signal.
Designed for joyful moments, supported by considered practices.Celebrations by DecoBloom
Your choices
Privacy rights that belong to you
Your rights vary by location and may be subject to legal exceptions. We may need to verify your identity before completing a request.
01
Access and portability
Ask whether we process your personal information, receive details about that processing, and obtain a copy in a portable format where applicable.
02
Correction and deletion
Request correction of inaccurate information or deletion of personal information, subject to legal and operational exceptions.
03
Opt out and object
Opt out of certain sales, sharing, profiling, or targeted advertising, and object to or restrict certain processing where local law provides that right.
04
Consent and communications
Withdraw consent where processing relies on consent. You can unsubscribe from marketing emails through the link included in those messages.
05
Appeal and complain
Appeal a decision about a privacy request where available, or lodge a complaint with your local data protection authority.
06
Authorized agents
Use an authorized agent where permitted. We may request proof of authorization and, where allowed, direct identity confirmation from you.
We will not discriminate against you for exercising an applicable privacy right. You may begin a verified request through the privacy request section below.
07 / Retention
Keeping information only as needed
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining transaction and tax records, resolving disputes, preventing fraud, enforcing agreements, and meeting legal obligations. Retention periods vary based on the type and sensitivity of information, the relationship involved, and applicable law.
08 / Security
Practical safeguards
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please use a unique password, protect account credentials, and avoid sending sensitive information through unprotected channels.
09 / Transfers
Processing across locations
DecoBloom and its providers may process personal information in countries other than the country where you live. Privacy laws may differ in those locations. Where required, we use recognized safeguards for international transfers, such as approved contractual protections or other lawful transfer mechanisms.
10 / Children
Services intended for adults
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please submit a privacy request so we can review and, where appropriate, delete it.
At a glance
Clear information. Thoughtful choices. A more considered way to shop for every occasion.
This policy is designed to give you a practical view of our privacy practices without losing the detail needed to understand them.
11Policy changes
When this policy changes
We may update this Privacy Policy to reflect changes in our services, technology, legal requirements, or business practices. The revised version will be posted on this page with an updated effective date. Where required, we will provide additional notice or request consent before a material change takes effect.
Privacy requests
Ask, access, or choose
To exercise an applicable privacy right or ask a question about this policy, use our request page. Please describe your request and provide enough information for us to verify your identity. We may retain a record of the request as required by law.
